Privacy Policy

Last Updated: July 4, 2026

At Tie Verse, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you. Tie Verse operates an online store offering neckties, bow ties, and related tie products.

1. Information We Collect

When you use our website or purchase products from us, we may collect information that is necessary to provide our services and process your order.

Information You Provide

Depending on how you interact with our website, this may include:

• Full name
• Email address
• Billing address
• Shipping address
• Telephone or mobile number
• Order details and purchase history
• Information you provide when contacting customer support
• Information submitted through contact or other website forms

Payment Information

When you place an order, payment information may be required to complete the transaction. Payment processing is handled through secure payment providers and Shopify's checkout infrastructure.

Tie Verse does not require customers to send complete payment card information to us through email, contact forms, or other unsecured communication methods.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill your orders
• Process payments and provide transaction-related services
• Ship purchased products to the address provided
• Send order confirmations and shipping updates
• Respond to customer questions and support requests
• Provide information about products and services you request
• Maintain and improve our website and shopping experience
• Prevent fraud, unauthorized transactions, and security issues
• Maintain records necessary for business and legal purposes
• Comply with applicable laws and legal obligations

3. Customer Communications

If you contact Tie Verse, we may use the information you provide to respond to your request, assist with an order, resolve an issue, or provide customer support.

We do not sell or rent your personal contact information to third parties.

4. Order and Shipping Information

To fulfill an order, we may need to use information such as your name, shipping address, email address, and telephone number. This information may be provided to service providers involved in payment processing, order fulfillment, shipping, delivery, website operation, or customer support where necessary to provide the requested service.

5. Payment Processing

Payments on Tie Verse are processed through available secure payment providers supported by our Shopify store. Depending on your location and checkout availability, payment providers may process payment information directly.

We do not sell, rent, or intentionally disclose customers' payment information for unrelated purposes.

Accepted Payment Methods

We currently accept the following payment methods:

• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Maestro
• Mastercard
• Shop Pay
• Union Pay
• Visa
• Elo

6. Shopify and Service Providers

Our online store is powered by Shopify. Shopify and other service providers may process certain information on our behalf to operate the online store, process transactions, provide hosting and technical services, support checkout, or help us provide our products and services.

These providers may only receive information that is reasonably necessary to perform the services they provide to us, subject to their applicable terms and privacy practices.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, maintain shopping cart functionality, understand website usage, improve performance, and support relevant website features.

Cookies may collect information such as browser type, device information, pages visited, approximate location, session information, and interactions with our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality, including shopping cart or checkout features.

8. Analytics and Website Improvement

We may use analytics and similar technologies to understand how visitors use our website. This information may help us identify technical problems, understand product and website usage, improve navigation, and improve the overall shopping experience.

9. Advertising and Marketing

Where applicable, Tie Verse may use advertising, analytics, or marketing services to promote our products and understand the performance of our marketing activities.

Where applicable law requires consent for cookies, personalized advertising, or similar processing, appropriate consent mechanisms may be used.

We do not use customer personal information in a manner that is unrelated to the purposes described in this Privacy Policy without an appropriate legal basis or consent where required.

10. Sharing of Personal Information

We may share personal information with trusted service providers when necessary to operate our business and provide services to you. Examples may include:

• Shopify and ecommerce service providers
• Payment processors
• Shipping and delivery providers
• Website hosting and technical service providers
• Customer support providers
• Analytics and website service providers

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, customers, website, or business against fraud, security threats, or unlawful activity.

Tie Verse does not sell customers' personal contact information.

11. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our online store uses Shopify's security infrastructure and SSL/TLS encryption for information transmitted through supported secure connections.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their account, device, and login information.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting obligations.

13. Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning your personal information. These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your personal information is used
• Object to or restrict certain types of processing where applicable
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

To make a privacy-related request, please contact us using the business contact information provided below. We may need to verify your identity before completing certain requests.

14. Marketing Emails

If you receive marketing emails from Tie Verse, you may unsubscribe using the unsubscribe option included in the applicable communication.

Even if you opt out of marketing communications, we may continue to send essential transactional messages, such as order confirmations, shipping updates, payment notifications, or customer service communications.

15. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

16. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms. These third-party websites have their own privacy policies and terms. Tie Verse is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

17. International Visitors

Depending on where you live and where our service providers operate, your personal information may be processed or stored in locations outside your country of residence.

Where required by applicable law, appropriate safeguards and privacy protections will be applied to such processing.

18. Changes to This Privacy Policy

Tie Verse may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, legal requirements, or privacy practices.

When we make changes, we will update the effective or last-updated date shown at the beginning of this policy. We encourage customers to review this page periodically for the latest information.

19. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, you can contact Tie Verse using the information below.